|
|
|
|
|
|
Q: The pictures look fuzzy or pixelated.
A: Make sure the monitor is set to more than 256 colors. Click here
for instructions on how to do this; look under the hardware section. The images
may also appear fuzzy in the image viewer applet when the image is not being
viewed at 100% zoom.
Q: The image viewer applet is not working correctly.
A: Make sure Java is enabled in your browser. Click here for instructions.
Java support is not distributed with Internet Explorer 5.0 for Macintosh. Download
Macintosh OS Runtime for Java (MRJ) from Apple to fix this problem at: <http://www.apple.com/java/>
Q: The search feature is not working or displays a JavaScript error
message.
A: Make sure your browser is compatible with this CD. Click here
for information on browser compatibility. JavaScript also needs to be enabled
in your browser. Refer to your browser's documentation on how to do this.
Q: The search feature did not return any results.
A: The search feature works by searching through an index of commonly
occuring words in a page. If a certain word does not return any results, try
searching for another word that would be used in the desired text. When searching
for only one keyword, make sure 'or' is selected.
Q: A 'memory error' message displays on Macintosh.
A: The search feature uses a significant amount of memory. Allocate more
memory to the web browser by locating the web browser's executable file and
highlighting it. Go to the 'File' menu, select 'Get Info', and increase the
amount of memory allocated.
Q: 'x matches were found. Use the 'and' option with another keyword to narrow
search results.'
A: The search feature can return a maximum of 50 search results. Use
another keyword and/or change the search to 'and' to narrow the results.